The Whitbread company is a big outfit and one of their restaurant chains is Table-Table.
Arriving at their Uttoxeter restaurant on Saturday, and being in need of a quick lunch, you can imagine my surprise when I discovered that the premises contained an assembly of the earliest Christmas decorations I've ever seen.
Checking the date on my phone, just to check that I'd not slipped through some hole in the time-space continuum as I'd earlier passed through Draycott in the Clay ( which I grant you sounds as if such things happen there regularly), I found that , as I first thought, it was still the 14th September.
So not quite halfway through September, someone in a middle management position surely reached by either Peter's, or possibly Dilbert's principle , had instructed the poor hapless manager to build a Santa's Grotto.
Now don't get me wrong, I like Santa as much as the next man, and Grottos too, and the two in combination can be rather splendid fun...... but not when the warmth of the Summer is still such a recent memory.
Unfortunately the high-tech ordering system had decided it was as perplexed as I was by the site of a ' Letter to Santa' postbox on the wall , and decided it didn't want to play ( I did suggest to the manager that it might re-boot on the 1st of December). Rather strangely, the only other time I called there the credit card machines weren't working, no doubt taking the huff at the appearance of Easter eggs , just after Halloween.
The lack of a 'system' cause meltdown. I'm not sure if going through to the kitchen and handing a wee note over to the chef , telling him what the customer wanted , features in the staff training manual. Judging by the time it took to get my meal I suspect all of the kitchen and front of house staff were gathered around the printer in the kitchen in a trance like state, waiting for it issue their every instruction.
Perhaps whoever issued the order for mass grotto genesis to take place across the company would be better issuing notepads and pencils to the staff.
So , without any doubt, Table Table and its ilk win the HMACS business award for idiocy above and beyond the call of duty for
2013.
Apologies for the poor quality photo. I think my phone camera lens was blurred by the tears shed to mark the unjustifiable passing of common sense.....
Nairn based company, offering a full range of services to the leisure vehicle owner on a convenient mobile basis.
Our range of services includes :
Caravan chassis servicing
Caravan and motorhome habitation inspections
Gas safety certificates
Electrical installation condition reports
Damp inspections
Pre-purchase reports & advice
Repairs/installation of accessories and appliances:
Motor movers, solar panels, refillable lpg bottles/tanks, on-board generators,reversing cameras etc.
Yacht and boat gas system, heating and general habitation services
More details on our website here
Our range of services includes :
Motor movers, solar panels, refillable lpg bottles/tanks, on-board generators,reversing cameras etc.
More details on our website here
Sunday, 15 September 2013
Friday, 9 August 2013
ALKO caravan chassis recall
German-based chassis manufacturer Al-Ko is recalling a number of
their 2361 model caravan chassis', after discovering a fault which can cause
wheels to come loose.
They are being withdrawn after Al-Ko's monitoring of its product showed that there were irregularities in the film thickness of the brake drums, which can cause wheel bolts to release, and lead to wheels coming off.
They will replace the brake drums on the caravans free of charge at dealers and caravan workshops for any customers that have one of the caravans.
Al-Ko provides around a million caravans worldwide each year, and around 7,000 caravans are believed to have been affected.
They were supplied by Slovenian, Swedish and German manufacturers in October of last year.
Al-Ko is acting quickly to ensure no accidents are caused by the fault, and have advised owners to not tow their caravans except to the garage, and to take precautions by checking the wheels throughout the journey.
I would hope that anyone who had bought a caravan affected would have been contacted by their suppling dealer but give them a call if you have any doubts .
They are being withdrawn after Al-Ko's monitoring of its product showed that there were irregularities in the film thickness of the brake drums, which can cause wheel bolts to release, and lead to wheels coming off.
They will replace the brake drums on the caravans free of charge at dealers and caravan workshops for any customers that have one of the caravans.
Al-Ko provides around a million caravans worldwide each year, and around 7,000 caravans are believed to have been affected.
They were supplied by Slovenian, Swedish and German manufacturers in October of last year.
Al-Ko is acting quickly to ensure no accidents are caused by the fault, and have advised owners to not tow their caravans except to the garage, and to take precautions by checking the wheels throughout the journey.
I would hope that anyone who had bought a caravan affected would have been contacted by their suppling dealer but give them a call if you have any doubts .
Wednesday, 19 June 2013
Beware of bumps
There are times when you're towing your caravan when you hit a speed bump, or another road user forces you to hit a pothole that you were trying to avoid.
You grit your teeth and wait for the big bang...but , most times, everything seems to remain intact.
We had a customer earlier this week who had hit a big bump in the verge with his caravan some months ago, when trying to avoid an oncoming and unyielding timber truck. He stopped shortly afterwards and inspected his unit, which seemed to have escaped with no damage.
On arriving at a local site at the weekend, he connectedhis hook up but the miniature circuit breaker that supplied his charger, lights and water heater just kept tripping, leaving him unable to charge his battery.
On inspection we found the PCB of the charger looked like this
You grit your teeth and wait for the big bang...but , most times, everything seems to remain intact.
We had a customer earlier this week who had hit a big bump in the verge with his caravan some months ago, when trying to avoid an oncoming and unyielding timber truck. He stopped shortly afterwards and inspected his unit, which seemed to have escaped with no damage.
On arriving at a local site at the weekend, he connectedhis hook up but the miniature circuit breaker that supplied his charger, lights and water heater just kept tripping, leaving him unable to charge his battery.
On inspection we found the PCB of the charger looked like this
and what should have been the core of the transformer looked like this-
We suspect that the core fractured when he was forced off the road but the main parts stayed attached to the transformer for months, until his visit to the area, when one of the broken parts caused a short between a transformer terminal and some of the components on the PCB.
At least the protective devices worked and prevented any major issues and, to be honest , it would have been be a very difficult issue to identify, prior to it causing the charger to fail. So, in the words of Inspector Clouseau, you should always expect the unexpected...........
Friday, 7 June 2013
Solar woes
Solar panels are one of the most popular ways of maintaining good battery charge levels when not on hook up .
They are reliable, resonably effective ( if large enough) and good value for money.
They can though, like most electrical devices , be dangerous.
The photograph below shows the negative cable , or rather what's left of it, from a solar installation we looked at recently. It is possible that charge controller was faulty and the wiring was undersized and all of the insulation has melted, leaving the bare conductor exposed. Both have now been replaced
So make sure you check the condition of your 12 volt cabling, It's easy to think that , being 12 volt , it's perfectly safe ....but it can still start a fire.
They are reliable, resonably effective ( if large enough) and good value for money.
They can though, like most electrical devices , be dangerous.
The photograph below shows the negative cable , or rather what's left of it, from a solar installation we looked at recently. It is possible that charge controller was faulty and the wiring was undersized and all of the insulation has melted, leaving the bare conductor exposed. Both have now been replaced
So make sure you check the condition of your 12 volt cabling, It's easy to think that , being 12 volt , it's perfectly safe ....but it can still start a fire.
Tuesday, 14 May 2013
Motorhome and caravan parking, pt II
Further to our earlier post on parking for motorhomes and caravans, which
stirred up quite a bit of interest on various social media sites, it would seem
that the concept of directing people to areas where parking is easy for
motorhome and caravan users would be universally popular.
( from this point on I will refer to motorhomes and caravans as 'caravans', and their users as caravanners. No offence is intended to either party, it simply saves me a whole lot of typing and repetition……)
The issues seem to revolve around two main points:
Firstly, we need to make sure that any area highlighted as being suitable for parking a leisure vehicle has sufficient space to do so, and is easily accessible.
Secondly, we need to address the issue of signage. The last thing that you want to do when driving a long vehicle in heavy traffic, through a town you don't know, is to have to scan every sign in the town centre , to try to find somewhere to park.
So, to work towards developing a network of recognised daytime parking sites, we intend to start scoping existing car parks, initially in Nairn and the immediate area, then gradually further afield. We will take account of:
All the information will appear on a dedicate section of our website, along
with a link to the locations on Google maps.
We also hope to receive information about suitable
locations from the caravanning community.
Hopefully, we can then lobby Transport Scotland and the Highland and Moray Councils to erect simple signage on the outskirts of town to advise caravanners that they are about to enter a town that is 'caravan friendly' and they can feel free to stop, eat and shop.
( from this point on I will refer to motorhomes and caravans as 'caravans', and their users as caravanners. No offence is intended to either party, it simply saves me a whole lot of typing and repetition……)
The issues seem to revolve around two main points:
Firstly, we need to make sure that any area highlighted as being suitable for parking a leisure vehicle has sufficient space to do so, and is easily accessible.
Secondly, we need to address the issue of signage. The last thing that you want to do when driving a long vehicle in heavy traffic, through a town you don't know, is to have to scan every sign in the town centre , to try to find somewhere to park.
So, to work towards developing a network of recognised daytime parking sites, we intend to start scoping existing car parks, initially in Nairn and the immediate area, then gradually further afield. We will take account of:
·
Space available for parking : suitability for caravans/motorhomes/ campervans
·
Ease of access for vehicles of different sizes and
any size limitations
·
Note the details of facilities available nearby
·
Suitability of area for people with mobility
issues
Hopefully, we can then lobby Transport Scotland and the Highland and Moray Councils to erect simple signage on the outskirts of town to advise caravanners that they are about to enter a town that is 'caravan friendly' and they can feel free to stop, eat and shop.
Saturday, 4 May 2013
Should councils provide free caravan and motorhome parking?
Generally speaking the caravan and motorhome fraternity tend to be a grand group of folks who are not only prepared to spend up to tens of thousands of pounds on good equipment but also a considerable amount when they are on their travels.
The vast majority of people tend to use caravan sites for their overnight stays but finding somewhere to park when you are travelling between sites can cause all kinds of issues. Sadly , the only viable option for many is to roll up to the nearest out of town supermarket, as it's the only place to park, and spend their money within their walls.
One Australian Council is making provision for both free daytime and overnight parking , see the details here
It would be good to see dedicated parking spaces made available to motorhomes and caravans owners that want to visit our towns and villages, so they can park close enough to high streets and town centres to visit them on foot.
It's a shame that we have to witness all of that spending potential just driving through our towns, only to end up on some soulless retail park, and further adding to the massive profits of the national retailers who operate their.
Most towns in our area have some ground that could be utilised to offer more central parking to both leisure vehicles and coaches and , if we offer the facility, people will come, and they'll keep coming.
The vast majority of people tend to use caravan sites for their overnight stays but finding somewhere to park when you are travelling between sites can cause all kinds of issues. Sadly , the only viable option for many is to roll up to the nearest out of town supermarket, as it's the only place to park, and spend their money within their walls.
One Australian Council is making provision for both free daytime and overnight parking , see the details here
It would be good to see dedicated parking spaces made available to motorhomes and caravans owners that want to visit our towns and villages, so they can park close enough to high streets and town centres to visit them on foot.
It's a shame that we have to witness all of that spending potential just driving through our towns, only to end up on some soulless retail park, and further adding to the massive profits of the national retailers who operate their.
Most towns in our area have some ground that could be utilised to offer more central parking to both leisure vehicles and coaches and , if we offer the facility, people will come, and they'll keep coming.
Wednesday, 17 April 2013
Fancy winning a brand new caravan, or two?
Got to be worth a go...
A brand new Bailey Pegasus GT65 is up for grabs in a competition organised by Swindon Caravans and Caravan Times.
Nice spec caravan built using Bailey's Alutec system.
Spacious fixed bed layout with large rear shower room.
If you feel lucky, you need to fill in the entry form and like the Caravan Times Facebook page
Should you not feel quite so lucky but you are a dab hand with your camera, try to win another one in the competition organised by Bailey Caravans and Practical Caravan magazine.Details here
You get a choice of three different versions of the GT65 in this competition: The Verona as shown above, the Rimini and the Ancona
A brand new Bailey Pegasus GT65 is up for grabs in a competition organised by Swindon Caravans and Caravan Times.
Nice spec caravan built using Bailey's Alutec system.
Spacious fixed bed layout with large rear shower room.
If you feel lucky, you need to fill in the entry form and like the Caravan Times Facebook page
Should you not feel quite so lucky but you are a dab hand with your camera, try to win another one in the competition organised by Bailey Caravans and Practical Caravan magazine.Details here
You get a choice of three different versions of the GT65 in this competition: The Verona as shown above, the Rimini and the Ancona
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